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Ensuring freshness and punctuality for B2B logistics of fresh food products in France.
CASE STUDY

Ensuring freshness and punctuality for B2B logistics of fresh food products in France.

A food sector player specialized in sourcing fresh products via short supply chains, this distributor needed to guarantee fast delivery and impeccable quality of its goods between different French regions. The main logistical challenge was strictly meeting deadlines and managing the vulnerability of sensitive goods. Thanks to 24/7 monitoring and real-time tracking, each shipment benefited from complete visibility and near-perfect punctuality across the entire chain, from collection points to urban stores.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Food distributor specializing in local fresh products; regional base in Lille (Hauts-de-France); B2B deliveries to sales outlets and food stores throughout France.

Volume & seasonality

Average of 9 shipments per month with peaks during May–July (+15%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by tie-down straps and anti-slip mats, total weight per shipment between 1,200 and 2,400 kg.

Delivery constraints

Fixed delivery hours, security cord for customs, secured parking lots.

Targets

Trucks available on demand, immediate access to POD/CMR

Objectives

Average truck availability for 99.59% of placed orders, all documents available on the DONE Space platform, reduced transport costs by over 14%
13
 h
Lille→Roanne transit time
614
 €
Example job price (Premium)
207
Number of shipments in 2025
98.6%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lille
Roanne
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
13
 h
614
 €
Lille
Le Havre
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
8
 h
579
 €
Lille
Montauban
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
15
 h
503
 €
Lille
Annecy
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
12
 h
829
 €
Lille
Piacenza
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
33
 h
1940
 €
Lille
Duisburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
7
 h
592
 €
Roanne
Le Havre
Montauban
Annecy
Piacenza
Duisburg
Lille

Before/after (last 6 months)

-0,23
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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