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Ensuring freshness and punctuality for B2B logistics of fresh food products in France.
A food sector player specialized in sourcing fresh products via short supply chains, this distributor needed to guarantee fast delivery and impeccable quality of its goods between different French regions. The main logistical challenge was strictly meeting deadlines and managing the vulnerability of sensitive goods. Thanks to 24/7 monitoring and real-time tracking, each shipment benefited from complete visibility and near-perfect punctuality across the entire chain, from collection points to urban stores.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Food distributor specializing in local fresh products; regional base in Lille (Hauts-de-France); B2B deliveries to sales outlets and food stores throughout France.
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Volume & seasonality
Average of 9 shipments per month with peaks during May–July (+15%)
Units & packaging
EU pallets 120x80 cm, 12 units per shipment, secured by tie-down straps and anti-slip mats, total weight per shipment between 1,200 and 2,400 kg.
Delivery constraints
Fixed delivery hours, security cord for customs, secured parking lots.
Targets
Trucks available on demand, immediate access to POD/CMR
Objectives
Average truck availability for 99.59% of placed orders, all documents available on the DONE Space platform, reduced transport costs by over 14%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Lille → Roanne | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 13 h | 614 € |
Lille → Le Havre | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 8 h | 579 € |
Lille → Montauban | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 15 h | 503 € |
Lille → Annecy | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 12 h | 829 € |
Lille → Piacenza | 8x palette EU, 120x80 cm, 5 100 kg | Porteur, Hayon élévateur | 33 h | 1940 € |
Lille → Duisburg | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 7 h | 592 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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