Home
Securing the delivery of sensitive frozen goods for the food industry in France and Europe.
CASE STUDY

Securing the delivery of sensitive frozen goods for the food industry in France and Europe.

A B2B distributor of frozen food products faced significant challenges in transporting large and fragile goods without breaking the cold chain. The proposed logistics solution enabled direct deliveries, without reloading, using suitable refrigerated vehicles and controlled schedules, ensuring product quality was maintained all the way to restaurants and distributors. The flows covered France and other European markets.
DONE Deliveries. Europe’s top logistics company for businesses.
Get a quote for your transport in seconds.
Any load up to 24,000 kg.
This field is required.
Select a value from the list.
This field is required.
Select a value from the list.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

B2B distributor of frozen food products; main site in Hauts-de-France; deliveries to restaurant networks and distributors in France and Belgium.

Volume & seasonality

Average of 25 shipments per month with peaks during October–March period (+21%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight from 1,200 to 2,800 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Narrow time windows (7 am–11 am and 1 pm–4 pm), unloading assistance, mandatory pre-call before delivery.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents are available on the DONE Space platform, 99.68% of shipments delivered on time, transport costs reduced by over 11%
4
 h
Paris→Tourcoing transit time
395
 €
Example job price (Premium)
170
Number of transports in 2025
99.68%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Tourcoing
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
4
 h
395
 €
Paris
Cholet
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
100
 €
Paris
Lille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
4
 h
309
 €
Paris
Besancon
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
7
 h
376
 €
Paris
Enschede
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
12
 h
717
 €
Paris
Berlin
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
33
 h
1391
 €
Tourcoing
Cholet
Lille
Besancon
Enschede
Berlin
Paris

Before/after (last 6 months)

-0,23
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

FAQ

Find quick answers to the most common questions regarding our transport solutions.

Read more cases

Because we have many reasons to trust us
Check price or place an order

37

European countries

We deliver across the whole of Europe.
Enter your route and get a quote in seconds. Any load up to 24,000 kg.
Customer service image

Order your transport and consider it DONE

Our team supports you every step of the way

Online - in seconds,available 24/7

Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)

Contact us

For any other inquiries,see other contact options