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Responsiveness and availability for fresh food distribution in Normandy and beyond.
Regional distributor of fresh and frozen food products, particularly focused on dairy and local specialties, this professional supplies restaurateurs, shops, and public organizations. The challenge: ensure reliable vehicle availability and speed up handling of shipments to points of sale, while continuously managing urgent requests. With a vehicle availability rate of 99.97% and same-day or next-day loading possible, the logistics provider ensured supply continuity and flexibility, even during peak season.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Wholesale distributor of fresh and regional food products; based in Normandy, supplying catering professionals, specialty retailers and public organizations across the Greater West and Île-de-France.
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Volume & seasonality
Average of 19 shipments per month with peaks during the May-July period (+14%)
Units & packaging
EUR pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 3,000 kg.
Delivery constraints
Night delivery, unloading assistance, comprehensive insurance.
Targets
Reduction in transit time by more than 2h, eliminate delays
Objectives
Faster average transit by 4-6h, 98.71% of shipments delivered on time, transport cost reduction over 15%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Rouen → Strasbourg | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 24 h | 607 € |
Rouen → Cholet | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 6 h | 50 € |
Rouen → Limoges | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 8 h | 643 € |
Rouen → Caen | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur | 4 h | 415 € |
Rouen → Bremen | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 14 h | 444 € |
Rouen → Berlin | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 19 h | 623 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
