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Direct and secure delivery of ultra-fresh products for food service in Île-de-France.
CASE STUDY

Direct and secure delivery of ultra-fresh products for food service in Île-de-France.

A manufacturer and distributor of ultra-fresh food products for the food service sector faced challenges in speed and maintaining quality during delivery of sensitive goods. By implementing direct deliveries without reloading and using suitably refrigerated vehicles, DONE Deliveries enabled optimized responsiveness while significantly reducing risks of damage or delays, mainly in Île-de-France and neighboring regions.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer and wholesaler of ultra-fresh food products for the food service industry; production and distribution based in Île-de-France; deliveries to restaurants and professional networks in the Paris region and nearby areas.

Volume & seasonality

Average of 14 shipments per month, with peaks during March-June (+41%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with straps and corner protectors, total weight per shipment between 1,000 and 2,600 kg.

Delivery constraints

Same-day pickup, unloading assistance, all-risk insurance.

Targets

Eliminate delays, reduce transit time by over 3 hours

Objectives

98.47% of shipments delivered on time, average transit time faster by 4-12 hours, transport cost reduced by more than 15%
4
 h
Trappes→Arras transit time
322
 €
Example job price (Premium)
113
Number of shipments in 2025
98.47%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Trappes
Arras
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
4
 h
322
 €
Trappes
Angers
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
4
 h
600
 €
Trappes
Perpignan
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
14
 h
517
 €
Trappes
Montauban
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
24
 h
1235
 €
Trappes
Mechelen
2x palette EU, 120x80 cm, 300 kg
VAN
7
 h
360
 €
Trappes
Waterloo
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
7
 h
608
 €
Arras
Angers
Perpignan
Montauban
Mechelen
Waterloo
Trappes

Before/after (last 6 months)

-0,2
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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