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Securing the direct delivery of fine chocolates for the French artisanal industry.
CASE STUDY

Securing the direct delivery of fine chocolates for the French artisanal industry.

A high-end food craft producer specializing in chocolate creations was facing the need to ship its fragile, high-value goods to the B2B market. Its priority: protect product quality with no-transshipment delivery, ensure time slot compliance, and reduce the risk of delays or damage. Thanks to our expertise, all flows were managed with dedicated trucks, meticulous tracking, and suitable vehicles between the Paris region and its professional partners throughout France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Artisanal chocolatier in the premium segment; production and workshop located in Île-de-France; B2B distribution to retailers, restaurants, and event companies across France.

Volume & seasonality

An average of 15 shipments per month with peaks during November-January period (+16%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 900 and 3,200 kg.

Delivery constraints

Same-day delivery, safety cord for customs, rapid POD.

Targets

Reduce transit time by over 2 hours, enable transport visibility

Objectives

Faster average transit by 4-12 hours, transport tracking and email notifications on the Done Space platform, transport cost reduction of more than 13%
24
 h
Paris→Colmar transit time
100
 €
Example job price (Premium)
123
Number of transports in 2025
98.89%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Colmar
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
24
 h
100
 €
Paris
Marseille
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
26
 h
100
 €
Paris
Amiens
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
5
 h
468
 €
Paris
Quimper
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
10
 h
421
 €
Paris
Zaragoza
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
18
 h
1031
 €
Paris
Ghent
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
5
 h
346
 €
Colmar
Marseille
Amiens
Quimper
Zaragoza
Ghent
Paris

Before/after (last 6 months)

-0,11
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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