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Securing the B2B transport of fragile bakery and pastry products across Europe.
A manufacturer in the bakery and pastry sector, specialized in producing fresh and frozen pastries and viennoiseries, needed to guarantee the delivery of its sensitive goods to several European markets. Due to the fragility of the products, maintaining a low damage rate was essential. Thanks to a five-step carrier verification process and rigorous management, the logistics provider achieved a damage-free delivery rate of 99.98% while ensuring distribution to France, Spain, the United Kingdom, and Germany.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Bakery and pastry manufacturer; main production site in Pays de la Loire; B2B deliveries to major retailers and foodservice players in France, Spain, the United Kingdom, and Germany.
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Volume & seasonality
Average of 22 shipments per month with peaks during October-December (+32%)
Units & packaging
EUR-pallets 120x80 cm, 14 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 3,200 kg.
Delivery constraints
Same-day delivery, tail lift, fast proof of delivery.
Targets
Trucks available on demand, transit time reduced by more than 2 hours
Objectives
Average truck availability at 99.78% of placed orders, average transit time faster by 4-7 hours, transport cost reduction over 9%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
La Rochelle → Toulouse | 2x palette EU, 120x80 cm, 300 kg | VAN | 7 h | 50 € |
La Rochelle → Troyes | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 11 h | 100 € |
La Rochelle → Niort | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 2 h | 153 € |
La Rochelle → Marseille | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 14 h | 464 € |
La Rochelle → Genk | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 14 h | 802 € |
La Rochelle → Madrid | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 30 h | 961 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
Read more cases
37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
