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Continuous visibility and guaranteed punctuality for the B2B flows of a technical consultancy.
CASE STUDY

Continuous visibility and guaranteed punctuality for the B2B flows of a technical consultancy.

A specialist in acoustic engineering, working with construction and industrial companies, needed to ensure fast and incident-free shipments of documents and technical equipment to its clients and partners. The main challenge was real-time monitoring and strict on-time delivery, despite the high demands of the sector. Thanks to 24/7 tracking, proactive management, and punctuality guarantees from the provider, each shipment could be tracked and delivered within the planned windows, mainly in France and Belgium.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Technical consultancy specialized in acoustics; based in Clermont-Ferrand; services and deliveries to construction and industrial companies in France and Belgium.

Volume & seasonality

Average of 21 shipments per month with peaks during February-April (+12%)

Units & packaging

Custom goods 250x140x120 cm secured by tie-down straps and corner protectors, shipment weight between 1,200 and 4,000 kg.

Delivery constraints

Night delivery, safety cord for customs, delivery with mandatory prior call.

Targets

Enable transport visibility, immediate access to pod/cmr

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction by over 15%
8
 h
Paris→Dijon transit time
100
 €
Example job price (Premium)
114
Number of transports in 2025
99.17%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Dijon
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
8
 h
100
 €
Paris
Valence
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
715
 €
Paris
Lille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
4
 h
298
 €
Paris
Perpignan
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
14
 h
570
 €
Paris
Milan
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
14
 h
833
 €
Paris
Waterloo
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
5
 h
587
 €
Dijon
Valence
Lille
Perpignan
Milan
Waterloo
Paris

Before/after (last 6 months)

-0,24
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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