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Customized loads delivered on time for residential construction, even during peak periods.
CASE STUDY

Customized loads delivered on time for residential construction, even during peak periods.

A manufacturer of custom building materials for residential housing, specializing in architectural openings, needed to ensure fast and reliable delivery of bulky goods to residential construction sites across France. With 99.98% vehicle availability, our transport team provided flexible pick-up and delivery, including during seasonal peaks, while effectively managing urgent requests and securing fragile loads.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Industrial supplier of customized solutions for residential buildings; operations based in the Pays de la Loire region; B2B flows serving construction and real estate development companies nationwide in France.

Volume & seasonality

Average of 14 shipments per month with peaks during May–September (+42%)

Units & packaging

Custom goods 280x140x120 cm secured with lashing straps and corner protectors, total weight per shipment between 2,000 and 5,000 kg.

Delivery constraints

Same-day delivery, loading assistance, GPS tracking.

Targets

Enable transport visibility, eliminate delays

Objectives

Shipment tracking and email notifications via the DONE Space platform, 99.12% of shipments delivered on time, transport cost reduced by over 12%
13
 h
Gaillac→Lorient transit time
514
 €
Example job price (Premium)
153
Number of transports in 2025
99.12%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Gaillac
Lorient
2x palette EU, 120x80 cm, 300 kg
VAN
13
 h
514
 €
Gaillac
Perpignan
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
4
 h
532
 €
Gaillac
Paris
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
12
 h
352
 €
Gaillac
Strasbourg
16x palette EU, 120x80 cm, 7 400 kg
Porteur
30
 h
1595
 €
Gaillac
Leverkusen
2x palette EU, 120x80 cm, 300 kg
VAN
20
 h
542
 €
Gaillac
Coslada
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
14
 h
529
 €
Lorient
Perpignan
Paris
Strasbourg
Leverkusen
Coslada
Gaillac

Before/after (last 6 months)

-0,25
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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