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Deliver innovative materials safely: reliability and control for high-value fragile products.
CASE STUDY

Deliver innovative materials safely: reliability and control for high-value fragile products.

A French manufacturer specializing in the creation of innovative eco-friendly building materials made from oyster shells was facing transport challenges due to the fragility and value of its goods. Through a rigorous carrier selection procedure and continuous operational monitoring, the logistics provider ensured direct and damage-free deliveries, while maintaining a high frequency in western France and across the country.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in building materials made from oyster shells; production in Vendée; B2B deliveries to distribution networks and professionals throughout France.

Volume & seasonality

Average of 13 shipments per month with peaks during March-July period (+16%)

Units & packaging

Custom goods 260x150x120 cm secured with lashing straps and anti-slip mats, total weight per shipment between 1,400 and 4,800 kg.

Delivery constraints

Same day pickup, security rope for customs, mandatory pre-delivery call.

Targets

Provide transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability of 99.62% of placed orders, transport cost reduction of over 10%.
31
 h
Le Poiré-sur-Vie→Cannes transit time
100
 €
Example job price (Premium)
116
Number of transports in 2025
99.0%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Le Poiré-sur-Vie
Cannes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
31
 h
100
 €
Le Poiré-sur-Vie
Poitiers
16x palette EU, 120x80 cm, 7 400 kg
Porteur
5
 h
100
 €
Le Poiré-sur-Vie
Tours
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
4
 h
534
 €
Le Poiré-sur-Vie
Lille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
12
 h
439
 €
Le Poiré-sur-Vie
Madrid
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
17
 h
504
 €
Le Poiré-sur-Vie
Magdeburg
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
23
 h
692
 €
Cannes
Poitiers
Tours
Lille
Madrid
Magdeburg
Le Poiré-sur-Vie

Before/after (last 6 months)

-0,15
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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