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Deliver premium LED lighting solutions without damage, across Europe.
CASE STUDY

Deliver premium LED lighting solutions without damage, across Europe.

A French manufacturer of LED fixtures for architectural and museum projects needed to ensure the reliability and integrity of fragile, high-value goods throughout its B2B logistics operations. Specific needs included strict transporter vetting and an extremely low damage rate on sensitive shipments to Europe and major French metropolitan areas. The provider's approach relied on stringent partner selection, delivering a damage-free rate of 99.95%.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of premium LED lighting solutions for architecture and museums; production site in Île-de-France; B2B deliveries to France and Western Europe.

Volume & seasonality

Average of 16 shipments per month with peaks during October–December (+44%)

Units & packaging

Custom goods 220x150x120 cm, typically 6 to 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,200 and 3,800 kg.

Delivery constraints

Same-day pickup, unloading assistance, fast proof of delivery.

Targets

Enable transport visibility, on-demand truck availability

Objectives

Transport tracking and email notifications via DONE Space platform, average truck availability for 99.57% of orders placed, transport cost reduction of over 8%
8
 h
Fontainebleau→Poitiers transit time
1143
 €
Example job price (Premium)
81
Number of shipments in 2025
98.58%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Fontainebleau
Poitiers
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
8
 h
1143
 €
Fontainebleau
Colmar
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
8
 h
630
 €
Fontainebleau
Mulhouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
8
 h
402
 €
Fontainebleau
Annecy
2x palette EU, 120x80 cm, 300 kg
VAN
8
 h
378
 €
Fontainebleau
Maastricht
2x palette EU, 120x80 cm, 300 kg
VAN
8
 h
384
 €
Fontainebleau
Dietzenbach
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
11
 h
393
 €
Poitiers
Colmar
Mulhouse
Annecy
Maastricht
Dietzenbach
Fontainebleau

Before/after (last 6 months)

-0,16
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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