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Securing the transport of custom lighting solutions in hospitality and commercial sectors.
CASE STUDY

Securing the transport of custom lighting solutions in hospitality and commercial sectors.

A recognized player in the design of customized lighting for commercial and hotel spaces was facing logistical challenges: transport reliability, handling of fragile goods, and seasonal fluctuations in activity. Through a rigorous carrier vetting process and a damage-free delivery rate of 99.96%, DONE Deliveries ensured shipment security and peace of mind for teams across the Nantes region and beyond.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in installation of lighting and electrical solutions for retail, offices, and hospitality; based in the Nantes region; services in Loire-Atlantique, the West, and ad hoc projects across France.

Volume & seasonality

Average of 21 shipments per month, with peaks during May-July (+44%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and corner protectors, total shipment weight between 1,200 and 2,400 kg.

Delivery constraints

Same-day pickup, loading assistance, all-risk insurance.

Targets

Enable transport visibility, eliminate delays

Objectives

Shipment tracking and email notifications via the DONE Space platform, 99.2% on-time deliveries, reduction in transport costs by over 16%
25
 h
Nantes→Lille transit time
1361
 €
Example job price (Premium)
195
Number of shipments in 2025
99.2%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Nantes
Lille
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
25
 h
1361
 €
Nantes
Bordeaux
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
6
 h
685
 €
Nantes
Besancon
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
12
 h
392
 €
Nantes
Quimper
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
4
 h
517
 €
Nantes
Frankfurt am Main
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
16
 h
456
 €
Nantes
Ciampino
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
28
 h
1041
 €
Lille
Bordeaux
Besancon
Quimper
Frankfurt am Main
Ciampino
Nantes

Before/after (last 6 months)

-0,15
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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