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Delivering exterior joinery and equipment with guaranteed punctuality and 24/7 tracking.
CASE STUDY

Delivering exterior joinery and equipment with guaranteed punctuality and 24/7 tracking.

A player in exterior joinery distributes its products to construction professionals and installers, mainly in western France. For this manufacturer, quick vehicle availability, shipment security, and strict adherence to time windows were essential. Thanks to personalized support and real-time tracking, each delivery of bulky and sensitive pallets could be monitored until handover to the final recipient, with a guarantee in case of significant delay.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

French specialist in the manufacture and distribution of blinds, windows, and fences; site based in Cholet, Maine-et-Loire; regular deliveries to construction professionals in the Greater West region.

Volume & seasonality

An average of 25 shipments per month with peaks during March–July (+18%)

Units & packaging

Custom goods 260x150x120 cm secured with lashing straps and anti-slip mats, total shipment weight from 1,200 to 4,800 kg.

Delivery constraints

Narrow time slots (8 am–12 pm and 2 pm–5 pm), tail lift, secured parkings.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 98.2% of shipments delivered on time, transport cost reduction of over 11%
7
 h
Cholet→Le Havre transit time
425
 €
Example job price (Premium)
78
Number of transports in 2025
98.2%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Cholet
Le Havre
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
7
 h
425
 €
Cholet
Montauban
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
714
 €
Cholet
Tours
16x palette EU, 120x80 cm, 7 400 kg
Porteur
5
 h
499
 €
Cholet
Cholet
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
1
 h
250
 €
Cholet
Willebroek
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
12
 h
480
 €
Cholet
Berlin
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
24
 h
1177
 €
Le Havre
Montauban
Tours
Cholet
Willebroek
Berlin
Cholet

Before/after (last 6 months)

-0,15
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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