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Optimise B2B logistics for sensitive construction site materials in the building sector.
CASE STUDY

Optimise B2B logistics for sensitive construction site materials in the building sector.

A player in the construction sector, specializing in waterproofing and insulation for large industrial and commercial projects, this professional must ship fragile and bulky goods while ensuring punctuality at demanding sites in Auvergne-Rhône-Alpes and Bourgogne-Franche-Comté. To guarantee protection and timely delivery across all shipments, direct transport solutions without reloading, combined with the use of suitable vehicles and 24/7 tracking, have been implemented. This system significantly reduces the risk of damage or delay, meeting the requirements of complex construction sites.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in waterproofing and insulation solutions for industrial and commercial buildings; based in the Mâcon region; delivers construction materials to B2B sites in Bourgogne-Franche-Comté and Auvergne-Rhône-Alpes.

Volume & seasonality

Average of 14 shipments per month with peaks during March-July period (+20%)

Units & packaging

Custom goods 320x150x120 cm secured with lashing straps and corner protectors, total shipment weight between 2,500 and 6,500 kg.

Delivery constraints

Fixed hours for loading, unloading assistance, delivery with mandatory prior call.

Targets

Reduce transit time by more than 3 hours, enable transport visibility

Objectives

Faster average transit by 4-9 hours, transport tracking and email notifications via the done space platform, transport cost reduction of over 15%
5
 h
Mâcon→Bourges transit time
526
 €
Example job price (Premium)
112
Number of shipments in 2025
98.21%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Mâcon
Bourges
2x palette EU, 120x80 cm, 300 kg
VAN
5
 h
526
 €
Mâcon
Tours
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
10
 h
1137
 €
Mâcon
Brest
5x palette EU, 120x80 cm, 900 kg
VAN
16
 h
959
 €
Mâcon
Mulhouse
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
6
 h
323
 €
Mâcon
Genk
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
12
 h
489
 €
Mâcon
Madrid
2x palette EU, 120x80 cm, 300 kg
VAN
22
 h
621
 €
Bourges
Tours
Brest
Mulhouse
Genk
Madrid
Mâcon

Before/after (last 6 months)

-0,09
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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