A leading provider of emergency home services in France faces daily demand peaks and uncompromising speed requirements. To keep its promise of rapid interventions nationwide, it relies on a transport partner capable of guaranteeing a 99.97% vehicle availability rate and a flexible organization to ship equipment and spare parts just-in-time, even at the last minute.

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Multiservice provider specializing in emergency home repairs; operations based in Île-de-France; distribution of supplies and equipment to partner contractors throughout France.
Average of 10 shipments per month with peaks during the March-June period (+28%)
Set of boxes 90x60x80 cm, average of 12 units per shipment, total shipment weight between 800 and 2,400 kg, secured with tie-down straps and non-slip mats.
Night delivery, tail lift + pallet truck, all-risk insurance.
Reduce transit time by over 2h, immediate access to POD/CMR
Average transit time faster by 4-5h, all documents available on the Done Space platform, transport cost reduction of over 20%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Strasbourg | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 8 h | 618 € |
Paris → Brest | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 10 h | 564 € |
Paris → Roubaix | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 4 h | 287 € |
Paris → Quimper | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 24 h | 770 € |
Paris → Alkmaar | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 10 h | 674 € |
Paris → Zaragoza | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 18 h | 580 € |
We rely on a network of over 13,000 vetted carriers and 33,000 trucks and vans. This allows us to achieve a 99.6% vehicle availability rate. In the 0.4% of cases where we cannot provide a vehicle, we offer a €500 compensation.
Every shipment is tracked 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading ratio and 98.7% on-time delivery. In case of a significant delay due to our fault, freight can be reimbursed up to 100%.
You benefit from complete tracking through DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
We apply a five-step verification process: legal and compliance checks, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system allows us to achieve a 99.95% damage-free delivery rate.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)