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Transport responsiveness in the face of logistics emergencies for the construction sector.
CASE STUDY

Transport responsiveness in the face of logistics emergencies for the construction sector.

A player in building protection specializing in roof waterproofing, this Northern France manufacturer had to respond to unexpected job sites and ensure the rapid supply of bulky materials to multiple regions. The transport provider guaranteed vehicle availability, arranged same-day or next-day loading, and secured every delivery, enabling deadlines to be met across France, even for urgent interventions.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in waterproofing and insulation solutions for buildings; primarily based in Hauts-de-France; B2B deliveries to the construction sector throughout France.

Volume & seasonality

An average of 25 shipments per month, with peaks during May–September (+14%)

Units & packaging

Custom goods measuring 320x150x120 cm, secured with lashing straps and corner protectors, total shipment weight between 2,000 and 6,500 kg.

Delivery constraints

Narrow time slots (7am–11am and 1pm–5pm), safety cord for customs, pre-delivery call required.

Targets

Trucks available on demand, immediate access to pod/cmr

Objectives

Average truck availability for 99.52% of placed orders, all documents available on the Done Space platform, transport cost reduction of over 10%
7
 h
Taverny→Roubaix transit time
892
 €
Example job price (Premium)
209
Number of shipments in 2025
98.97%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Taverny
Roubaix
16x palette EU, 120x80 cm, 7 400 kg
Porteur
7
 h
892
 €
Taverny
Metz
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
6
 h
376
 €
Taverny
Arras
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
3
 h
238
 €
Taverny
Troyes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
4
 h
263
 €
Taverny
Ulm
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
13
 h
749
 €
Taverny
Frankfurt am Main
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
10
 h
418
 €
Roubaix
Metz
Arras
Troyes
Ulm
Frankfurt am Main
Taverny

Before/after (last 6 months)

-0,19
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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