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Guaranteeing on-time deliveries of sanitary supplies for construction professionals in Île-de-France.
CASE STUDY

Guaranteeing on-time deliveries of sanitary supplies for construction professionals in Île-de-France.

As a major player in the distribution of bathroom and tiling solutions, this specialist serves construction and renovation professionals across the Paris region. Managing B2B flows to multiple sales points required full visibility over shipments and impeccable punctuality. Thanks to real-time tracking, 24/7 supervision, and a guarantee of recovery in case of delay, delivery reliability has been secured—strengthening supply chains between warehouses and professional counters.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of solutions for bathrooms, tiling, and heating; network of counters and showrooms in Île-de-France; regular deliveries to professionals and installers in the Paris region and surrounding areas.

Volume & seasonality

An average of 22 shipments per month with peaks during March-June (+28%)

Units & packaging

Custom goods 260x140x110 cm, generally 3 to 7 units per shipment, secured with lashing straps and corner protectors, total weight per shipment between 1,200 and 4,800 kg.

Delivery constraints

Night deliveries, unloading assistance, mandatory advance call before delivery.

Targets

Immediate access to POD/CMR, reduction of transit time by more than 2 hours

Objectives

All documents available on the DONE Space platform, average transit time faster by 4-10 hours, transport cost reduction of over 8%
14
 h
Rosny-sous-Bois→Perpignan transit time
978
 €
Example job price (Premium)
165
Number of shipments in 2025
98.72%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Rosny-sous-Bois
Perpignan
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
14
 h
978
 €
Rosny-sous-Bois
Orleans
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
5
 h
484
 €
Rosny-sous-Bois
Strasbourg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
8
 h
644
 €
Rosny-sous-Bois
Vannes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
8
 h
483
 €
Rosny-sous-Bois
Alkmaar
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
10
 h
658
 €
Rosny-sous-Bois
Genk
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
7
 h
647
 €
Perpignan
Orleans
Strasbourg
Vannes
Alkmaar
Genk
Rosny-sous-Bois

Before/after (last 6 months)

-0,2
Cost per shipment
-4h
Shorter average transit time
99.98%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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