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Mastery of Tailor-Made Deliveries for the Sports Facilities Sector in France.
CASE STUDY

Mastery of Tailor-Made Deliveries for the Sports Facilities Sector in France.

A major player in the playground and sports field sector needed to handle regular shipments of sensitive and bulky materials for the construction and renovation of sports infrastructure. Transport reliability was crucial due to the value and fragility of the cargo, as well as the specific requirements for deliveries to designated sites in France. DONE Deliveries supported this manufacturer with a rigorous carrier verification process and a 99.97% damage-free delivery rate, ensuring the goods’ integrity at every stage.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in the design and maintenance of playgrounds and sports fields; based in the Basque Country, operating nationwide in France; B2B logistics flows to sports clubs, local authorities and private partners.

Volume & seasonality

Average of 15 shipments per month with peaks during March–July (+15%)

Units & packaging

Custom cargo 320x150x120 cm secured with lashing straps and corner protections, total shipment weight between 2,800 and 6,000 kg.

Delivery constraints

Fixed delivery times, loading assistance, secured parking.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability at 99.79% of orders placed, transport tracking and email notifications via the DONE Space platform, transport cost reduction of over 14%
16
 h
Biarritz→Reims transit time
800
 €
Example job price (Premium)
161
Number of transports in 2025
99.06%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Biarritz
Reims
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
16
 h
800
 €
Biarritz
Le Havre
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
28
 h
100
 €
Biarritz
Rouen
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
14
 h
415
 €
Biarritz
Paris
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
13
 h
396
 €
Biarritz
Maastricht
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
19
 h
470
 €
Biarritz
Norderstedt
5x palette EU, 120x80 cm, 900 kg
VAN
29
 h
1387
 €
Reims
Le Havre
Rouen
Paris
Maastricht
Norderstedt
Biarritz

Before/after (last 6 months)

-0,25
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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