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Maximum reliability for sensitive B2B shipments of wood and wood-derived products in France and Europe.
CASE STUDY

Maximum reliability for sensitive B2B shipments of wood and wood-derived products in France and Europe.

Active in the processing and distribution of wood and wood-derived products for construction, this manufacturer faced major challenges: ensuring the integrity of sensitive goods during every transport and reducing claims related to damage. Thanks to a rigorous carrier verification process paired with a damage-free delivery rate of 99.97%, its entire logistics flows to various construction sites and distributors in France and abroad gained in security and peace of mind.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Processor and distributor of wood and wood-based products for construction; production site located in eastern France; B2B deliveries to construction sites, material resellers, and manufacturers in France and neighboring countries.

Volume & seasonality

Average of 12 shipments per month with peaks during March-July (+20%)

Units & packaging

Custom goods 300x150x120 cm secured with tie-down straps and corner protections, total shipment weight between 2,500 and 6,000 kg.

Delivery constraints

Night delivery, tailgate, GPS tracking.

Targets

Transit time reduction of more than 4 hours, enabling transport visibility

Objectives

Average transit faster by 4-8 hours, transport tracking, and email notifications via the Done Space platform, transport cost reduction of more than 9%
9
 h
Montbéliard→Arras transit time
768
 €
Example job price (Premium)
148
Number of transports in 2025
99.77%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Montbéliard
Arras
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
9
 h
768
 €
Montbéliard
Chartres
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
50
 €
Montbéliard
Toulouse
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
13
 h
853
 €
Montbéliard
Grenoble
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
9
 h
676
 €
Montbéliard
Zaragoza
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
21
 h
642
 €
Montbéliard
Girona
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
14
 h
537
 €
Arras
Chartres
Toulouse
Grenoble
Zaragoza
Girona
Montbéliard

Before/after (last 6 months)

-0,23
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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