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Supervise B2B electrical equipment logistics 24/7 in northern France.
CASE STUDY

Supervise B2B electrical equipment logistics 24/7 in northern France.

A regional provider of electrical services and installations for commercial and industrial sites, this specialist needed to ensure deliveries of bulky, often urgent equipment to worksites and client locations in Hauts-de-France. Unforeseen events and the importance of meeting time slots required real-time tracking and flawless punctuality. Our transport team set up a 24/7 Track & Trace system with proactive notifications and direct management of incidents, ensuring complete control and constant visibility.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of electrical solutions for commercial and industrial buildings; based in the Hauts-de-France region; regular shipments to the regional B2B sector.

Volume & seasonality

Average of 8 shipments per month with peaks during March–July period (+28%)

Units & packaging

Custom goods 260x150x120 cm for electrical equipment, secured by lashing straps and corner protection, total shipment weight between 1,200 and 4,800 kg.

Delivery constraints

Fixed loading hours, unloading assistance, all-risk insurance.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability at 99.58% of orders placed, transport tracking and email notifications via the done space platform, transport cost reduction of over 19%
1
 h
Roncq→Lille transit time
250
 €
Example job price (Premium)
192
Number of transports in 2025
98.33%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Roncq
Lille
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
1
 h
250
 €
Roncq
Mulhouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
12
 h
753
 €
Roncq
Cholet
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
10
 h
470
 €
Roncq
Nancy
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
8
 h
450
 €
Roncq
Barcelona
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
23
 h
1363
 €
Roncq
Madrid
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
52
 h
2280
 €
Lille
Mulhouse
Cholet
Nancy
Barcelona
Madrid
Roncq

Before/after (last 6 months)

-0,22
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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