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Maximum responsiveness for high-end natural stone shipments in Europe.
CASE STUDY

Maximum responsiveness for high-end natural stone shipments in Europe.

A European player in the transformation of natural stones for architecture, this manufacturer faces complex logistics demands: custom batches, tight deadlines, multi-country projects, handling of heavy and protected pallets. DONE Deliveries enabled them to meet these requirements by ensuring immediate vehicle availability, even for urgent shipments between France, Italy, and other key markets. With a vehicle availability rate of 99.96%, the manufacturer enjoys unmatched flexibility for sensitive shipments.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

High-end natural stone processor for architecture; main site in Moselle, Grand Est; regular flows to B2B construction sites in France, Italy, and Western Europe.

Volume & seasonality

An average of 20 shipments per month with peak periods from September to November (+22%)

Units & packaging

Custom goods 320x150x120 cm secured with tie-down straps and corner protections, total shipment weight between 2,200 and 6,500 kg.

Delivery constraints

Same-day pickup, unloading assistance, GPS tracking.

Targets

Reduce transit time by more than 4 hours, eliminate delays

Objectives

Average transit 4-5 hours faster, 99.18% of shipments delivered on time, transport cost reduction over 14%
9
 h
Paris→Colmar transit time
417
 €
Example job price (Premium)
207
Number of transports in 2025
99.18%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Colmar
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
417
 €
Paris
Reims
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
3
 h
506
 €
Paris
Grenoble
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
24
 h
1213
 €
Paris
Metz
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
6
 h
624
 €
Paris
Brussels
2x palette EU, 120x80 cm, 300 kg
VAN
6
 h
335
 €
Paris
Tilburg
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
8
 h
634
 €
Colmar
Reims
Grenoble
Metz
Brussels
Tilburg
Paris

Before/after (last 6 months)

-0,12
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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