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Responsiveness and availability for B2B distribution of specialized construction products in France.
CASE STUDY

Responsiveness and availability for B2B distribution of specialized construction products in France.

A specialized construction sector player, this professional designs and assembles components for residential and commercial sites. Facing strict deadlines and unexpected demands on their projects, they needed a carrier able to supply a suitable vehicle within hours to safely transport their goods. The transport team ensured 99.96% vehicle availability, with same-day or next-day loading, covering Île-de-France and neighboring regions.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of building and renovation components; site based in Île-de-France; regular flows to projects and distributors in the Paris region and northern France.

Volume & seasonality

Average of 8 shipments per month with peaks during March-July period (+16%)

Units & packaging

Custom cargo 260x150x160 cm, secured with tie-down straps and corner protectors. Average weight per shipment: 2,200 to 5,800 kg.

Delivery constraints

Fixed delivery times, security cord for customs, all-risk insurance.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability at 99.66% of orders, reduction in transport costs by over 11%
8
 h
Marseille→Dijon transit time
555
 €
Example job price (Premium)
163
Number of shipments in 2025
98.8%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Marseille
Dijon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
8
 h
555
 €
Marseille
Chartres
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
13
 h
561
 €
Marseille
Paris
5x palette EU, 120x80 cm, 900 kg
VAN
13
 h
651
 €
Marseille
Bordeaux
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
11
 h
655
 €
Marseille
Utrecht
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
20
 h
1108
 €
Marseille
Getafe
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
32
 h
1543
 €
Dijon
Chartres
Paris
Bordeaux
Utrecht
Getafe
Marseille

Before/after (last 6 months)

-0,24
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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