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Security and guaranteed control for sensitive goods flows in professional interior decoration.
CASE STUDY

Security and guaranteed control for sensitive goods flows in professional interior decoration.

A player in the interior decoration sector, specialized in supplying high-end paints, wallpapers, and coverings, this manufacturer faces challenges of reliability and security to deliver its pallets undamaged to various points of sale. DONE Deliveries responded with a rigorous carrier verification process, ensuring a 99.98% damage-free delivery rate, essential for preserving fragile goods throughout France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in distributing paints, wallpapers, and coverings for craftsmen and professionals; operates in the Nouvelle-Aquitaine region; regular deliveries across France.

Volume & seasonality

Average of 18 shipments per month with peaks during March-June period (+18%)

Units & packaging

EU pallets 120x80 cm, 10 pallets per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,500 kg.

Delivery constraints

Same-day delivery, safety cord for customs, fast POD.

Targets

Reduce transit time by over 2h, eliminate delays

Objectives

Average transit time faster by 4-10h, 98.31% of shipments delivered on time, transport cost reduction of over 12%
12
 h
Poitiers→Montpellier transit time
50
 €
Example job price (Premium)
108
Number of transports in 2025
98.31%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Poitiers
Montpellier
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
12
 h
50
 €
Poitiers
Auxerre
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
9
 h
100
 €
Poitiers
Bourges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
4
 h
529
 €
Poitiers
Dijon
16x palette EU, 120x80 cm, 7 400 kg
Porteur
11
 h
802
 €
Poitiers
Mechelen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
12
 h
493
 €
Poitiers
Bruges
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
12
 h
385
 €
Montpellier
Auxerre
Bourges
Dijon
Mechelen
Bruges
Poitiers

Before/after (last 6 months)

-0,21
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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