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Securing every delivery of height access solutions through strict carrier control.
CASE STUDY

Securing every delivery of height access solutions through strict carrier control.

A manufacturer specializing in custom solutions for working at heights faces challenges in securing large and often fragile goods when shipping to various French regions. Thorough vetting of each carrier results in an exceptional damage-free delivery rate, which is essential for the reliability of services offered to construction and industrial professionals. Shipments are covered nationwide thanks to expert logistics coordination.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of height access equipment for professionals; production site near Clermont-Ferrand; distribution to industrial and construction companies throughout France.

Volume & seasonality

Average of 19 shipments per month with peaks during March-July (+19%)

Units & packaging

Custom goods 310x150x130 cm, secured by tie-down straps and corner protections, total shipment weight between 1,400 and 6,200 kg.

Delivery constraints

Fixed delivery times, unloading assistance, GPS tracking.

Targets

Immediate access to POD/CMR, enable transport visibility

Objectives

All documents available on the DONE Space platform, transport tracking and email notifications on the done space platform, reduced transport costs by over 19%
1
 h
Saran→Orleans transit time
250
 €
Example job price (Premium)
108
Number of transports in 2025
98.41%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saran
Orleans
2x palette EU, 120x80 cm, 300 kg
VAN
1
 h
250
 €
Saran
Niort
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
8
 h
100
 €
Saran
Rodez
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
655
 €
Saran
Roanne
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
7
 h
659
 €
Saran
Tilburg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
10
 h
368
 €
Saran
Barcelona
2x palette EU, 120x80 cm, 300 kg
VAN
16
 h
566
 €
Orleans
Niort
Rodez
Roanne
Tilburg
Barcelona
Saran

Before/after (last 6 months)

-0,2
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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