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Delivering industrial excellence without disruption for professional equipment.
CASE STUDY

Delivering industrial excellence without disruption for professional equipment.

A specialist in the manufacturing of washing machines for mass catering and hospitality was seeking a reliable solution for shipping its large and sensitive equipment. Facing risks of damage during intermediate handling, DONE Deliveries implemented a direct delivery scheme, without reloading, using suitable vehicles throughout France. This choice ensured the protection of devices and punctuality for every B2B delivery.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of professional washing equipment for catering and public institutions; main industrial site located in Île-de-France; B2B deliveries to distributors, installers, and establishments in France and for export.

Volume & seasonality

Average of 17 shipments per month with peaks during the March-July period (+23%)

Units & packaging

Custom goods 260x150x140 cm, 3 to 7 units per shipment, secured by tie-down straps and corner protectors. Total weight per shipment between 1,500 and 6,000 kg.

Delivery constraints

Fixed delivery times, tail lift, GPS tracking.

Targets

Trucks available on demand, transit time reduced by more than 4 hours

Objectives

Average truck availability at 99.5% of orders placed, average transit time faster by 4-9 hours, transport cost reduction of over 14%
13
 h
Paris→Montpellier transit time
50
 €
Example job price (Premium)
134
Number of transports in 2025
99.22%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Montpellier
2x palette EU, 120x80 cm, 300 kg
VAN
13
 h
50
 €
Paris
Troyes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
5
 h
100
 €
Paris
Metz
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
6
 h
350
 €
Paris
Toulouse
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
12
 h
428
 €
Paris
Tilburg
16x palette EU, 120x80 cm, 7 400 kg
Porteur
11
 h
989
 €
Paris
Madrid
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
22
 h
1315
 €
Montpellier
Troyes
Metz
Toulouse
Tilburg
Madrid
Paris

Before/after (last 6 months)

-0,08
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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