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Deploy international flavors in France with ultra-responsive B2B logistics.
CASE STUDY

Deploy international flavors in France with ultra-responsive B2B logistics.

Importer and distributor of food products from around the world, dedicated to supplying new items for professionals in the restaurant and specialty retail industries. This specialist faced spikes in demand, the need to rapidly mobilize vehicles, and the extension of their distribution on a national scale. The transport provider effectively addressed these challenges thanks to a vehicle availability rate of 99.6% and the ability to arrange same-day or next-day pickups throughout the country.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Importer and distributor of international food products; based in Île-de-France; B2B delivery for wholesalers, restaurateurs, and specialty retailers throughout France.

Volume & seasonality

Average of 8 shipments per month, with peaks during March–June period (+18%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,000 and 3,200 kg.

Delivery constraints

Narrow time windows (8 am–10 am and 1 pm–3 pm), security cord for customs, delivery with prior phone call required.

Targets

Eliminate delays, enable transport visibility

Objectives

99.68% of shipments delivered on time, transport tracking and email notifications on the DONE Space platform, reduction of transport costs by over 14%
5
 h
Montpellier→Montauban transit time
340
 €
Example job price (Premium)
149
Number of transports in 2025
99.68%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Montpellier
Montauban
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
5
 h
340
 €
Montpellier
Quimper
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
32
 h
2708
 €
Montpellier
Dijon
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
9
 h
334
 €
Montpellier
Montpellier
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
1
 h
250
 €
Montpellier
Tilburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
19
 h
789
 €
Montpellier
Ulm
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
17
 h
553
 €
Montauban
Quimper
Dijon
Montpellier
Tilburg
Ulm
Montpellier

Before/after (last 6 months)

-0,11
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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