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Securing every shipment of healthy food products through rigorous carrier verification.
CASE STUDY

Securing every shipment of healthy food products through rigorous carrier verification.

A specialist in breakfast nutrition, this healthy food manufacturer needed to ensure the integrity of its recipes during deliveries to distributors and point-of-sale locations. The challenge: preventing any damage or loss for fragile, high-value goods while maintaining a fast distribution pace. With strict carrier selection and a five-step process, the damage-free delivery rate reached 99.98%, ensuring the quality and reliability partners expect. Transports mainly carried out in France and Belgium.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer of healthy breakfast foods; site based in Lyon; distribution to wholesalers and specialty stores in France and Belgium.

Volume & seasonality

Average of 9 shipments per month with peaks during September-December period (+46%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured by anti-slip mats and lashing straps, total shipment weight between 1,000 and 3,200 kg.

Delivery constraints

Overnight delivery, security cord for customs, mandatory prior call before delivery.

Targets

Immediate access to POD/CMR, reduction of transit time by over 2h

Objectives

All documents available on the DONE Space platform, average transit time faster by 4-9h, transport cost reduction over 18%
27
 h
Lyon→Lorient transit time
100
 €
Example job price (Premium)
78
Number of transports in 2025
99.82%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Lorient
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
27
 h
100
 €
Lyon
Poitiers
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
9
 h
787
 €
Lyon
Chartres
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
8
 h
420
 €
Lyon
Limoges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
7
 h
456
 €
Lyon
Ulm
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
12
 h
468
 €
Lyon
Augsburg
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
13
 h
452
 €
Lorient
Poitiers
Chartres
Limoges
Ulm
Augsburg
Lyon

Before/after (last 6 months)

-0,2
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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