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Direct and secure deliveries of heating solutions for the housing sector in France and Europe.
CASE STUDY

Direct and secure deliveries of heating solutions for the housing sector in France and Europe.

A French manufacturer of accessories and solutions for wood heating was facing challenges with reliability and preserving products during transport of large and sensitive goods. Through transshipment-free deliveries, adapted vehicles, and continuous tracking, our transport team enabled fast and damage-free product delivery, especially to specialized distribution networks and large DIY chains across several European countries.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of accessories and equipment for wood heating; main production site in Maine-et-Loire; B2B logistics flows to France, Benelux, and Germany.

Volume & seasonality

Average of 20 shipments per month with peaks during August-November (+17%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, tie-down straps and corner protection, total shipment weight between 900 and 2,500 kg.

Delivery constraints

Same-day delivery, safety rope for customs, GPS tracking.

Targets

Trucks available on demand, immediate access to pod/cmr

Objectives

Average truck availability at 99.51% of orders, all documents available on the DONE Space platform, transport cost reduction over 18%
9
 h
Cholet→Toulouse transit time
669
 €
Example job price (Premium)
83
Number of transports in 2025
99.54%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Cholet
Toulouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
669
 €
Cholet
Marseille
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
30
 h
100
 €
Cholet
Paris
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
7
 h
590
 €
Cholet
Arras
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
24
 h
945
 €
Cholet
Madrid
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
17
 h
933
 €
Cholet
Maastricht
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
13
 h
766
 €
Toulouse
Marseille
Paris
Arras
Madrid
Maastricht
Cholet

Before/after (last 6 months)

-0,12
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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