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Guaranteeing protection and punctuality for wood heating appliance logistics in France and Europe.
CASE STUDY

Guaranteeing protection and punctuality for wood heating appliance logistics in France and Europe.

A French manufacturer specializing in wood and pellet heating solutions needed to secure the transport of its bulky and fragile products to distributors across France and several European markets. The challenge was to minimize damage and delays, which are essential to preserve product quality and meet shelf deadlines during peak demand. Our transport team implemented direct deliveries using suitable vehicles, ensuring handling without reloading, 24/7 tracking, and a vehicle availability rate of 99.97%, delivering reliable distribution even during critical periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of wood and pellet heating appliances; main site in Brittany; B2B supply to distributors and specialized craftsmen in France and several European countries.

Volume & seasonality

Average of 13 shipments per month with peaks during the October-February period (+44%)

Units & packaging

Custom goods 240x150x130 cm secured by tie-down straps and corner protectors, total weight per shipment between 1,200 and 4,800 kg.

Delivery constraints

Same-day pickup, unloading assistance, fast POD.

Targets

Eliminate delays, immediate access to POD/CMR

Objectives

98.55% of shipments delivered on time, all documents available on the Done Space platform, transport cost reduced by more than 13%
9
 h
Ploemeur→Bourges transit time
687
 €
Example job price (Premium)
202
Number of transports in 2025
98.55%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Ploemeur
Bourges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
687
 €
Ploemeur
Paris
16x palette EU, 120x80 cm, 7 400 kg
Porteur
11
 h
100
 €
Ploemeur
Tours
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
7
 h
690
 €
Ploemeur
Metz
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
14
 h
509
 €
Ploemeur
Alkmaar
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
19
 h
931
 €
Ploemeur
Ulm
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
21
 h
642
 €
Bourges
Paris
Tours
Metz
Alkmaar
Ulm
Ploemeur

Before/after (last 6 months)

-0,18
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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