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Guaranteeing protection and punctuality for wood heating appliance logistics in France and Europe.
A French manufacturer specializing in wood and pellet heating solutions needed to secure the transport of its bulky and fragile products to distributors across France and several European markets. The challenge was to minimize damage and delays, which are essential to preserve product quality and meet shelf deadlines during peak demand. Our transport team implemented direct deliveries using suitable vehicles, ensuring handling without reloading, 24/7 tracking, and a vehicle availability rate of 99.97%, delivering reliable distribution even during critical periods.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Manufacturer of wood and pellet heating appliances; main site in Brittany; B2B supply to distributors and specialized craftsmen in France and several European countries.
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Volume & seasonality
Average of 13 shipments per month with peaks during the October-February period (+44%)
Units & packaging
Custom goods 240x150x130 cm secured by tie-down straps and corner protectors, total weight per shipment between 1,200 and 4,800 kg.
Delivery constraints
Same-day pickup, unloading assistance, fast POD.
Targets
Eliminate delays, immediate access to POD/CMR
Objectives
98.55% of shipments delivered on time, all documents available on the Done Space platform, transport cost reduced by more than 13%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Ploemeur → Bourges | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 9 h | 687 € |
Ploemeur → Paris | 16x palette EU, 120x80 cm, 7 400 kg | Porteur | 11 h | 100 € |
Ploemeur → Tours | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 7 h | 690 € |
Ploemeur → Metz | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 14 h | 509 € |
Ploemeur → Alkmaar | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 19 h | 931 € |
Ploemeur → Ulm | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 21 h | 642 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
Read more cases
37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
