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Securing fragile natural stones for construction with dedicated logistics and damage-free deliveries.
CASE STUDY

Securing fragile natural stones for construction with dedicated logistics and damage-free deliveries.

A player in the natural stone sector for the building industry, specializing in the cutting and supply of granite and marble for real estate projects in France. The manufacturer faced challenges in ensuring the safety and integrity of goods during transport, as these materials are particularly sensitive to impacts and repeated handling. The intervention of our transport team, with a rigorous carrier verification process and direct delivery management without reloading, enabled a damage-free delivery rate of 99.96% to construction sites and industrial locations across the Auvergne-Rhône-Alpes region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in the supply of natural stones for construction; main site in Auvergne-Rhône-Alpes; B2B shipments to building and decoration professionals in France and bordering countries.

Volume & seasonality

An average of 20 shipments per month with peaks during March-July (+24%)

Units & packaging

Custom goods 320x160x120 cm secured by lashing straps and corner protectors, total weight per shipment between 2,200 and 6,500 kg.

Delivery constraints

Fixed delivery times, security rope for customs, secured parking lots.

Targets

Enable transport visibility, immediate access to pod/cmr

Objectives

Transport tracking and email notifications on the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction by over 13%
23
 h
Draveil→Valence transit time
100
 €
Example job price (Premium)
99
Number of transports in 2025
98.77%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Draveil
Valence
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
23
 h
100
 €
Draveil
Lyon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
7
 h
668
 €
Draveil
Montauban
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
11
 h
394
 €
Draveil
Brest
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
25
 h
1163
 €
Draveil
Hamburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
17
 h
802
 €
Draveil
Mainz
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
9
 h
667
 €
Valence
Lyon
Montauban
Brest
Hamburg
Mainz
Draveil

Before/after (last 6 months)

-0,08
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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