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Ensuring punctuality for B2B delivery of tiles and bathroom equipment in Rhône-Alpes.
CASE STUDY

Ensuring punctuality for B2B delivery of tiles and bathroom equipment in Rhône-Alpes.

A distributor specializing in tiles, sanitary equipment, and parquet operating in the southeast of France was seeking reliable logistics management to supply its showrooms and partners. The main challenges involved the need for continuous monitoring and perfect punctuality, especially during high inventory turnover. With dedicated support and 24/7 supervision, our team ensured punctual and transparent B2B deliveries to Ardèche, Drôme, and Isère.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of tiles, bathroom equipment, and parquet; main area of activity in southeast France (Ardèche, Drôme, Isère); regular supply to showrooms and renovation professionals.

Volume & seasonality

Average of 8 shipments per month with peaks during March–June period (+35%)

Units & packaging

Custom goods 220x150x120 cm, secured with lashing straps and corner protection. Total shipment weight between 1,600 and 4,200 kg.

Delivery constraints

Narrow time windows (9:00–12:00 and 13:30–16:00), safety cord for customs, secured parking.

Targets

Provide transport visibility, immediate access to pod/cmr

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 9%
16
 h
Valence→Lorient transit time
554
 €
Example job price (Premium)
77
Number of shipments in 2025
99.19%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Valence
Lorient
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
16
 h
554
 €
Valence
Rodez
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
9
 h
655
 €
Valence
Nantes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
13
 h
472
 €
Valence
Cannes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
6
 h
657
 €
Valence
Martorell
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
428
 €
Valence
Tilburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
16
 h
845
 €
Lorient
Rodez
Nantes
Cannes
Martorell
Tilburg
Valence

Before/after (last 6 months)

-0,23
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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