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Direct and secure deliveries of sensitive glazing for the construction industry in Normandy.
CASE STUDY

Direct and secure deliveries of sensitive glazing for the construction industry in Normandy.

A regional player in construction, specializing in the manufacturing and custom installation of glazing, joinery, and mirrors, was facing the need for fast deliveries without reloading, to avoid the risk of breakage or delays on bulky and fragile products. Our transport team deployed suitable vehicles with direct deliveries to its professional partners in Normandy, ensuring optimal protection of goods and uninterrupted service, even during peak activity periods.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in custom glazing, mirrors, and joinery; activities focused in Normandy (Rouen – Elbeuf area); B2B deliveries to construction companies and services in northwestern France.

Volume & seasonality

An average of 14 shipments per month with peaks during March-June (+42%)

Units & packaging

Custom goods 320x150x120 cm secured with lashing straps and corner protections, total weight per shipment between 1,900 and 5,800 kg.

Delivery constraints

Fixed loading times, security rope for customs, secured parking areas.

Targets

Enable transport visibility, immediate access to pod/cmr

Objectives

Transport tracking and email notifications on the DONE Space platform, all documents available on the done space platform, reduction of transport costs by more than 11%
5
 h
Rouen→Chartres transit time
100
 €
Example job price (Premium)
138
Number of shipments in 2025
99.62%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Rouen
Chartres
5x palette EU, 120x80 cm, 900 kg
VAN
5
 h
100
 €
Rouen
Reims
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
4
 h
462
 €
Rouen
Cannes
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
18
 h
906
 €
Rouen
Bordeaux
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
11
 h
419
 €
Rouen
Dortmund
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
11
 h
362
 €
Rouen
Brussels
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
9
 h
564
 €
Chartres
Reims
Cannes
Bordeaux
Dortmund
Brussels
Rouen

Before/after (last 6 months)

-0,21
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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