CASE STUDY

Direct and secure delivery of construction goods in Western France.

Company specialized in building roofing, active in supplying and installing roofing and insulation materials, primarily for construction industry professionals. Facing handling constraints and product fragility, the logistics challenges involved reducing the risk of damage and the need for direct deliveries without reloading. With support from our transport team for tailored availabilities and direct flows, these requirements were managed, enabling shipments to the Normandy region and northwestern France.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Company specializing in roofing works and supply of building materials; based in Normandy near Falaise; regularly serves local and regional B2B worksites.

Volume & seasonality

Average of 14 shipments per month with peaks during March-July (+36%)

Units & packaging

Custom goods 320x150x120 cm secured by lashing straps and corner protectors, total weight per shipment between 2,200 and 6,000 kg.

Delivery constraints

Same-day delivery, loading assistance, secure parking.

Targets

Reduce transit time by more than 2h, enable transport visibility

Objectives

Faster average transit time by 4-11h, transport tracking and email notifications on the done space platform, transport cost reduction of more than 18%

Rouen→Roanne transit time

100

€

Example job price (Premium)

145

Number of transports in 2025

99.12%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Rouen → Roanne	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	24 h	100 €
Rouen → Reims	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	5 h	337 €
Rouen → Nice	8x palette EU, 120x80 cm, 5 100 kg	Porteur	32 h	1644 €
Rouen → Colmar	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché	12 h	424 €
Rouen → Munich	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	17 h	592 €
Rouen → Brussels	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	7 h	617 €

Roanne

Reims

Nice

Colmar

Munich

Brussels

Rouen

Before/after (last 6 months)

-0,21

Cost per shipment

-3h

Shorter average transit time

99.96%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez