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Direct delivery for fragile delicacies, from Paris to Europe.
CASE STUDY

Direct delivery for fragile delicacies, from Paris to Europe.

A high-end pastry company, specializing in fresh and delicate creations, needed to guarantee the integrity and punctuality of its shipments between Paris and its European boutiques. The main challenges were product fragility, temperature control, and a strict requirement for non-stop transport. By using dedicated refrigerated vans, the transport provider ensured secure direct deliveries, minimizing any risk of damage or delay.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Premium pastry manufacturer; main site in Paris; in-store and B2B sales throughout Europe (France, Belgium, Germany, United Kingdom).

Volume & seasonality

Average of 21 shipments per month, with peaks during October-December (+26%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total shipment weight from 950 to 2,100 kg.

Delivery constraints

Fixed loading times, unloading assistance, full-risk insurance.

Targets

Immediate access to POD/CMR, transit time reduced by over 2h

Objectives

All documents available on the DONE Space platform, average transit faster by 4-10h, transport cost reduced by over 16%
9
 h
Paris→Colmar transit time
50
 €
Example job price (Premium)
179
Number of transports in 2025
98.66%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Colmar
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
50
 €
Paris
Cannes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
29
 h
879
 €
Paris
Nice
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
16
 h
782
 €
Paris
Dijon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
6
 h
538
 €
Paris
Barcelona
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
31
 h
1030
 €
Paris
Kelsterbach
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
9
 h
709
 €
Colmar
Cannes
Nice
Dijon
Barcelona
Kelsterbach
Paris

Before/after (last 6 months)

-0,22
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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