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Enhanced security for the transport of plant-based catering dishes to B2B networks in Europe.
CASE STUDY

Enhanced security for the transport of plant-based catering dishes to B2B networks in Europe.

Active in the creation and manufacturing of plant-based solutions for mass catering and specialized retail, this manufacturer needed to secure the delivery of fresh and sensitive goods. To meet high standards of reliability and product protection, DONE Deliveries implemented a direct delivery system without reloading and selected suitable vehicles, thereby reducing the risks of damage or delays across all France-Europe flows.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer of plant-based ready meals based in Brittany; distributed to mass catering networks, large kitchens, and specialty stores in France and several European countries.

Volume & seasonality

Average of 16 shipments per month, with peaks during April-July (+22%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,000 and 2,400 kg.

Delivery constraints

Same-day delivery, security cord for customs clearance, mandatory delivery with prior call.

Targets

Eliminate delays, reduction of transit time by more than 2 hours

Objectives

99.85% of shipments delivered on time, average transit time faster by 4-11 hours, reduction of transport costs by more than 17%
11
 h
Châteaugiron→Arras transit time
881
 €
Example job price (Premium)
129
Number of transports in 2025
99.85%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Châteaugiron
Arras
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
11
 h
881
 €
Châteaugiron
Marseille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
17
 h
50
 €
Châteaugiron
Montpellier
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
15
 h
758
 €
Châteaugiron
Bourges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
7
 h
630
 €
Châteaugiron
Duisburg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
15
 h
836
 €
Châteaugiron
Augsburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
18
 h
814
 €
Arras
Marseille
Montpellier
Bourges
Duisburg
Augsburg
Châteaugiron

Before/after (last 6 months)

-0,08
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

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