A key player in professional food packaging, this manufacturer faces significant flow peaks when launching new eco-friendly solutions. To meet demand, speed and transport availability were essential, particularly to secure deliveries within 48 to 72 hours across France. Thanks to our team's intervention, with 99.98% vehicle availability and urgent loading, we ensured uninterrupted supply for food industry professionals.

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Manufacturer of innovative paper and cardboard-based food packaging; main site in the Auvergne-Rhône-Alpes region; B2B distribution to restaurant and bakery professionals throughout France.
Average of 12 shipments per month, with peaks during March-June period (+14%)
EU pallets 120x80 cm, 12 units per shipment, total weight per shipment between 900 and 2,800 kg, secured by lashing straps and anti-slip mats.
Narrow time windows (8 am–12 pm and 1 pm–4 pm), unloading assistance, GPS tracking.
Trucks available on demand, reduction in transit time by more than 3 hours
Average truck availability at 99.61% of orders placed, average transit 4-10 hours faster, transport cost reduction by over 9%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Les Sables-d’Olonne → Le Mans | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 7 h | 100 € |
Les Sables-d’Olonne → Poitiers | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 3 h | 510 € |
Les Sables-d’Olonne → Tourcoing | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 12 h | 704 € |
Les Sables-d’Olonne → Perpignan | 5x palette EU, 120x80 cm, 900 kg | VAN | 13 h | 758 € |
Les Sables-d’Olonne → Eindhoven | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 15 h | 800 € |
Les Sables-d’Olonne → Enschede | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 33 h | 1040 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer a €500 compensation.
Every shipment is monitored 24/7 by our Track & Trace department. We achieve 99.2% on-time loading and 98.7% on-time delivery. In the event of a significant delay due to our fault, the freight can be refunded up to 100%.
We apply a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system allows us to achieve a 99.95% damage-free delivery rate.
You benefit from complete tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate any problems and keep you informed.
European countries
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)