An industrial company specializing in custom cardboard packaging for demanding sectors faces critical reliability and shipment integrity challenges, especially to B2B platforms and e-commerce players in France and Western Europe. To avoid any risk of damage to fragile or high-value lots, the logistics provider implemented a five-step carrier verification process, ensuring a damage-free delivery rate of 99.97%. This approach provides optimal security during peak activity periods.

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Manufacturer of custom cardboard packaging for B2B; production site in Pays de la Loire, distribution to France and Western Europe.
An average of 18 shipments per month with peaks during April-July (+17%)
Set of boxes 90x60x80 cm, secured with tie-down straps and anti-slip mats, 12 units per shipment, total shipment weight between 800 and 2,400 kg.
Night delivery, tail lift, fast POD.
Trucks available on demand, enabling transport visibility
Average truck availability of 99.79% of orders placed, transport tracking and email notifications via the done space platform, transport cost reduction of more than 8%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Bouguenais → Le Mans | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 3 h | 304 € |
Bouguenais → Nice | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 32 h | 100 € |
Bouguenais → Nantes | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 1 h | 150 € |
Bouguenais → Tours | 5x palette EU, 120x80 cm, 900 kg | VAN | 4 h | 494 € |
Bouguenais → Augsburg | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 33 h | 1029 € |
Bouguenais → Pioltello | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 19 h | 645 € |
Yes. This case illustrates our standard way of working: same-day or next-day loading, coverage of 37 European countries, a network of over 33,000 verified vehicles, and real-time tracking via the DONE Space digital platform.
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to reach a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
We apply a five-step verification process: legal and compliance checks, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system allows us to achieve a 99.95% damage-free delivery rate.
By default, each shipment is covered by the carrier’s liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, it is possible to add, when booking, a Cargo 'all risks' insurance that covers nearly the entire value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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