A specialist in distributing heating, ventilation, air conditioning, and sanitary equipment to building professionals, this company needed to secure the fast delivery of large and often urgent goods to its partners in the Southwest and beyond. Thanks to our ability to guarantee a 99.97% vehicle availability rate and arrange same-day or next-day pickups, the continuity of flows has been ensured, even during major activity fluctuations.

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Distributor of heating, air conditioning, and sanitary equipment; based in Nouvelle-Aquitaine (Pons area, near Saintes); serving craftsmen and installers in Southwest France.
An average of 11 shipments per month with peaks during March-June (+32%)
EU pallets 120x80 cm, 12 units per shipment on average, secured with tie-down straps and anti-slip mats, total weight per shipment between 1,200 and 3,200 kg.
Night delivery, tail lift, GPS tracking.
Enable transport visibility, trucks available on demand
Transport tracking and email notifications via the DONE Space platform, average truck availability rate at 99.63% of orders placed, transport cost reduction of over 11%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Pons → Tourcoing | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 13 h | 50 € |
Pons → Lorient | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 8 h | 755 € |
Pons → Besancon | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 12 h | 452 € |
Pons → Angers | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 8 h | 498 € |
Pons → Norderstedt | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 24 h | 1223 € |
Pons → Ulm | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 19 h | 993 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a 99.6% vehicle availability rate. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each transport is monitored 24/7 by our Track & Trace department. We achieve 99.2% on-time loading and 98.7% on-time delivery rates. In case of significant delay due to our fault, freight can be reimbursed up to 100%.
You benefit from complete tracking via DONE Space: real-time tracking map, automated statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors each stage to anticipate issues and keep you informed.
For the construction sector, we use suitable trucks with reinforced strapping, side curtains, and, if needed, tail lifts. Deliveries are made direct, without transshipment, to reduce the risk of damage to heavy or long materials.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)