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Securing wood panel logistics through carrier verification and an exceptionally low damage rate.
CASE STUDY

Securing wood panel logistics through carrier verification and an exceptionally low damage rate.

An industrial player specializing in the processing and manufacturing of panels and wood solutions for fittings, industrial joinery, and construction faced security challenges in transport and a need to reduce damages to preserve product quality for clients in France and internationally. Our transport team implemented a strict carrier selection and stage-by-stage inspection process, achieving a 99.95% damage-free delivery rate. Flows are especially critical on routes between the Grand Est region and various European destinations.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

This French manufacturer of wood solutions for fittings and industrial joinery, based in Champagne, ensures efficient delivery of goods and pallets to B2B clients: manufacturers, carpenters, and distributors in France and Europe.

Volume & seasonality

Average of 14 shipments per month with peaks during March-July (+41%)

Units & packaging

Custom goods 260x140x110 cm secured with lashing straps and corner protectors, total shipment weight between 2,500 and 6,000 kg.

Delivery constraints

Fixed loading times, unloading assistance, mandatory advance call before delivery.

Targets

Reduce transit time by more than 2 hours, enable transport visibility

Objectives

Faster average transit by 4-11h, shipment tracking and email notifications on the Done Space platform, transport cost reduction of over 15%
18
 h
Nantes→Cannes transit time
50
 €
Example job price (Premium)
154
Number of transports in 2025
99.63%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Nantes
Cannes
2x palette EU, 120x80 cm, 300 kg
VAN
18
 h
50
 €
Nantes
Rouen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
9
 h
593
 €
Nantes
Lille
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
11
 h
713
 €
Nantes
Nancy
16x palette EU, 120x80 cm, 7 400 kg
Porteur
26
 h
1106
 €
Nantes
Cologne
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
15
 h
822
 €
Nantes
Getafe
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
18
 h
636
 €
Cannes
Rouen
Lille
Nancy
Cologne
Getafe
Nantes

Before/after (last 6 months)

-0,15
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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