CASE STUDY

Ensure immediate availability for wood flows with a 99.6% rate.

A wood construction player, strongly established in the southwest, had to meet delivery requests for wooden structures and materials to worksites, with a wide variety of sizes and locations, often within very short deadlines. Thanks to a guaranteed vehicle availability of 99.6%, our transport team consistently met these urgent needs, enabling same-day or next-day loading and avoiding any site slowdown, throughout France and to Belgium.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in wood systems for construction; main production site in Nouvelle-Aquitaine; B2B deliveries to construction companies in France and Belgium.

Volume & seasonality

Average of 19 shipments per month with peaks during the March-July period (+38%)

Units & packaging

Custom goods 320x150x120 cm, secured with tie-down straps and corner protections, total weight per shipment between 3,500 and 7,500 kg.

Delivery constraints

Same-day pickup, assistance with loading, delivery with mandatory prior call.

Targets

Eliminate delays, trucks available on demand

Objectives

99.49% of shipments delivered on time, average truck availability at 99.62% of orders placed, transport cost reduction of over 17%

Pessac→Troyes transit time

100

€

Example job price (Premium)

121

Number of transports in 2025

99.49%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Pessac → Troyes	10x caisses personnalisées, 180x140x60 cm, 3 500 kg	Porteur, Hayon élévateur	25 h	100 €
Pessac → Nantes	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	6 h	598 €
Pessac → Toulouse	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	4 h	469 €
Pessac → Dijon	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	11 h	538 €
Pessac → Bruges	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	15 h	643 €
Pessac → Cologne	2x palette EU, 120x80 cm, 300 kg	VAN	18 h	394 €

Troyes

Nantes

Toulouse

Dijon

Bruges

Cologne

Pessac

Before/after (last 6 months)

-0,24

Cost per shipment

-4h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez