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Securing custom joinery flows with direct delivery, without compromising deadlines.
CASE STUDY

Securing custom joinery flows with direct delivery, without compromising deadlines.

An industrial joinery manufacturer based in Alsace, specializing in the production of custom windows, doors, and shutters, faced the complex management of large and sensitive deliveries, requiring absolute reliability and product protection. DONE Deliveries implemented direct transport solutions, without reloading, using appropriate vehicles and 24/7 tracking, guaranteeing the integrity of goods and maximum punctuality to distributors or B2B installers in the Grand Est and neighboring regions.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of high-performance insulating PVC windows, doors, and shutters; main production site in Alsace; B2B distribution to building professionals in Alsace and Franche-Comté.

Volume & seasonality

Average of 18 shipments per month with peaks during April-July period (+16%)

Units & packaging

Custom goods 260x150x120 cm secured by lashing straps and corner protection, average shipment weight between 2,500 and 6,500 kg.

Delivery constraints

Same-day delivery, tail lift, fast POD.

Targets

Transit time reduction by more than 2 hours, trucks available on demand

Objectives

Faster average transit by 4-7 hours, average truck availability for 99.53% of orders, transport cost reduction of over 11%
12
 h
Mulhouse→Angers transit time
722
 €
Example job price (Premium)
160
Number of transports in 2025
99.67%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Mulhouse
Angers
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
12
 h
722
 €
Mulhouse
Grenoble
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
8
 h
519
 €
Mulhouse
Roanne
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
10
 h
682
 €
Mulhouse
Mulhouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
1
 h
250
 €
Mulhouse
Maastricht
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
9
 h
381
 €
Mulhouse
Utrecht
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
13
 h
514
 €
Angers
Grenoble
Roanne
Mulhouse
Maastricht
Utrecht
Mulhouse

Before/after (last 6 months)

-0,09
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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