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Ensure the continuity of energy installations with timely and secure B2B transport.
CASE STUDY

Ensure the continuity of energy installations with timely and secure B2B transport.

Specializing in electrical installations and energy solutions, this construction sector player manages worksites and equipment maintenance for professional sites. Facing urgent needs for the delivery of technical equipment and sensitive materials across the entire country, they required controlled flows, real-time tracking, and guaranteed delivery times. The transport provider met this challenge with continuous supervision, 24/7 tracking, and verified punctuality, ensuring the availability of equipment for every intervention, especially in the Grand Ouest and throughout France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of installation and maintenance services in electricity, plumbing, and renewable energy; core activity in the Grand Ouest, with regular operations throughout France.

Volume & seasonality

Average of 12 shipments per month with peaks during March–July period (+11%)

Units & packaging

Custom goods 300x150x130 cm secured with tie-down straps and anti-slip mats, total weight per shipment between 1,800 and 6,000 kg.

Delivery constraints

Fixed loading hours, tail lift, delivery with mandatory advance call.

Targets

Trucks available on demand, ensure transport visibility

Objectives

Average truck availability for 99.68% of orders placed, transport tracking and email notifications via the Done Space platform, over 17% reduction in transport costs
13
 h
Challans→Metz transit time
693
 €
Example job price (Premium)
128
Number of transports in 2025
98.4%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Challans
Metz
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
13
 h
693
 €
Challans
Reims
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
10
 h
50
 €
Challans
Marseille
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
30
 h
1535
 €
Challans
Arras
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
12
 h
400
 €
Challans
Hamburg
5x palette EU, 120x80 cm, 900 kg
VAN
23
 h
952
 €
Challans
Maastricht
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
14
 h
765
 €
Metz
Reims
Marseille
Arras
Hamburg
Maastricht
Challans

Before/after (last 6 months)

-0,1
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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