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Securing the delivery of bulky products for the swimming pool sector in Europe.
CASE STUDY

Securing the delivery of bulky products for the swimming pool sector in Europe.

Active in the construction and custom equipment of swimming pools, this European specialist faced the challenge of delivering sensitive and bulky goods punctually, without risk of damage, to its retail locations and partners. Thanks to direct deliveries, with no intermediate reloading, and the use of suitable vehicles, the transport provider ensured product availability while minimizing incidents on both domestic and cross-border routes.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in the construction and renovation of swimming pools and wellness equipment; main site in the Southwest of France; B2B service to distributors and installers in France, Belgium, Spain, and Portugal.

Volume & seasonality

An average of 9 shipments per month with peaks during March-July period (+24%)

Units & packaging

Custom goods 320x150x120 cm secured with lashing straps and corner protectors, total shipment weight between 2,200 and 6,500 kg.

Delivery constraints

Same-day pickup, loading assistance, comprehensive insurance.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability at 99.6% of orders placed, transport cost reduction of over 12%
12
 h
Bordeaux→Grenoble transit time
701
 €
Example job price (Premium)
211
Number of shipments in 2025
99.66%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bordeaux
Grenoble
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
12
 h
701
 €
Bordeaux
Cannes
5x palette EU, 120x80 cm, 900 kg
VAN
26
 h
100
 €
Bordeaux
Dijon
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
12
 h
364
 €
Bordeaux
Roanne
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
333
 €
Bordeaux
Duisburg
16x palette EU, 120x80 cm, 7 400 kg
Porteur
33
 h
1436
 €
Bordeaux
Milan
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
17
 h
923
 €
Grenoble
Cannes
Dijon
Roanne
Duisburg
Milan
Bordeaux

Before/after (last 6 months)

-0,13
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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