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Ensuring 99.6% vehicle availability for electricity and technical equipment worksites in B2B.
CASE STUDY

Ensuring 99.6% vehicle availability for electricity and technical equipment worksites in B2B.

A player in the electrical and sanitary installations sector, focused on commercial and industrial projects in the Hauts-de-France, must handle urgent and bulky shipments of technical equipment to its worksites. Faced with unpredictable events and the diversity of sites to serve, DONE Deliveries ensures rapid vehicle supply with an availability rate of 99.98%, even for last-minute requests. This responsiveness strengthens project continuity and delivery reliability across all serviced zones.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in electrical, sanitary, and HVAC installations; based in Hauts-de-France; operations and deliveries in the Nord-Pas-de-Calais region, including Dunkirk and Lille, for commercial and industrial sites.

Volume & seasonality

Average of 9 shipments per month with peaks during March-June (+38%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and corner protectors, total weight per shipment between 1,000 and 3,200 kg.

Delivery constraints

Same-day pickup, security cord for customs, fast POD.

Targets

Enable transport visibility, reduce transit time by over 4 hours

Objectives

Real-time tracking and notifications by e-mail on the DONE Space platform, average transit accelerated by 4-9 hours, transport cost reduction of over 17%
8
 h
Steenbecque→Dijon transit time
50
 €
Example job price (Premium)
209
Number of shipments in 2025
98.29%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Steenbecque
Dijon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
8
 h
50
 €
Steenbecque
Nantes
5x palette EU, 120x80 cm, 900 kg
VAN
25
 h
819
 €
Steenbecque
Valence
16x palette EU, 120x80 cm, 7 400 kg
Porteur
27
 h
1553
 €
Steenbecque
Metz
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
7
 h
703
 €
Steenbecque
Maastricht
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
5
 h
364
 €
Steenbecque
Martorell
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
22
 h
1263
 €
Dijon
Nantes
Valence
Metz
Maastricht
Martorell
Steenbecque

Before/after (last 6 months)

-0,2
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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