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Responsiveness and availability for technical lighting logistics in France and Europe.
CASE STUDY

Responsiveness and availability for technical lighting logistics in France and Europe.

An innovative player in LED lighting solution design, this manufacturer faced growing demand for logistical flexibility to deliver fragile lighting fixtures to distributors and specialist installers. The ability to provide a vehicle quickly, paired with a 99.96% availability rate, ensured on-time shipments even during activity peaks and last-minute requests. The flow covered France and several European destinations.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of next-generation LED lighting solutions; operations based in Île-de-France; B2B deliveries to distributors and integrators in France and Europe.

Volume & seasonality

An average of 23 shipments per month with peaks during March-July period (+25%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with straps and anti-slip mats, total weight per shipment between 1,000 and 2,800 kg.

Delivery constraints

Same-day delivery, unloading assistance, secure parking.

Targets

Trucks available on demand, transit time reduced by over 2 hours

Objectives

Average truck availability at 99.79% of orders placed, average transit 4-5h faster, transport cost reduced by over 13%
8
 h
Versailles→Poitiers transit time
100
 €
Example job price (Premium)
182
Number of transports in 2025
98.97%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Versailles
Poitiers
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
8
 h
100
 €
Versailles
Tourcoing
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
7
 h
100
 €
Versailles
Annecy
2x palette EU, 120x80 cm, 300 kg
VAN
10
 h
387
 €
Versailles
Besancon
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
7
 h
683
 €
Versailles
Berlin
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
19
 h
944
 €
Versailles
Enschede
2x palette EU, 120x80 cm, 300 kg
VAN
12
 h
410
 €
Poitiers
Tourcoing
Annecy
Besancon
Berlin
Enschede
Versailles

Before/after (last 6 months)

-0,08
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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37

European countries

We deliver across the whole of Europe.
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