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Ensuring 99.6% vehicle availability for express transport of B2B thermal solutions in France.
CASE STUDY

Ensuring 99.6% vehicle availability for express transport of B2B thermal solutions in France.

A specialist in industrial heating and air conditioning equipment needed to meet urgent delivery demands for systems nationwide, especially during critical periods for their business clients. Our transport team was able to source a vehicle within hours, even during peak times, with a 99.98% availability rate, ensuring uninterrupted operations at all serviced sites. The flows mainly covered several French regions, with shorter delivery times and high flexibility in the face of unforeseen events.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Sales and rental of heating, air conditioning, and ventilation equipment for professionals; headquarters located in Gironde; B2B deliveries for industry, construction, and logistics throughout France.

Volume & seasonality

Average of 19 shipments per month with peaks during November-February period (+38%)

Units & packaging

Custom goods 320x160x120 cm, secured with lashing straps and corner protectors. Total shipment weight between 2,500 and 7,000 kg.

Delivery constraints

Night delivery, tail lift, GPS tracking.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents are available on the DONE Space platform, average truck availability is 99.61 of orders placed, transport costs reduced by more than 13%
9
 h
Bordeaux→Chartres transit time
691
 €
Example job price (Premium)
210
Number of transports in 2025
99.12%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bordeaux
Chartres
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
691
 €
Bordeaux
Rouen
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
24
 h
100
 €
Bordeaux
Auxerre
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
10
 h
309
 €
Bordeaux
Vannes
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
10
 h
785
 €
Bordeaux
Alkmaar
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
20
 h
635
 €
Bordeaux
Coslada
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
12
 h
788
 €
Chartres
Rouen
Auxerre
Vannes
Alkmaar
Coslada
Bordeaux

Before/after (last 6 months)

-0,12
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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