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Ensuring availability and punctuality of transport for coatings material logistics in France.
CASE STUDY

Ensuring availability and punctuality of transport for coatings material logistics in France.

Major distributor of tiles, sanitaryware and bathroom equipment, based in Occitanie, facing the need for reliable logistics to supply its showroom and professional clients within competitive timelines. Thanks to 24/7 tracking and optimized transport organization, pickups and deliveries were completed on schedule, with full transparency at every stage of the process, even during peak seasonal demand.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of tiles, sanitaryware and bathroom products; main operations around Toulouse and regular shipments to the south and west of France.

Volume & seasonality

An average of 8 shipments per month with peaks during March-July period (+12%)

Units & packaging

Custom goods 240x140x120 cm, secured with tie-down straps and corner protectors, total shipment weight between 1,200 and 3,800 kg.

Delivery constraints

Night delivery, tail lift, mandatory pre-delivery call.

Targets

Eliminate delays, immediate access to pod/cmr

Objectives

99.14% of shipments delivered on time, all documents available on the Done Space platform, transport cost reduction of more than 10%
10
 h
Toulouse→Poitiers transit time
1528
 €
Example job price (Premium)
209
Number of transports in 2025
99.14%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Toulouse
Poitiers
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
10
 h
1528
 €
Toulouse
Cannes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
9
 h
780
 €
Toulouse
Perpignan
5x palette EU, 120x80 cm, 900 kg
VAN
3
 h
552
 €
Toulouse
Nice
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
512
 €
Toulouse
Martorell
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
7
 h
690
 €
Toulouse
 Cottbus
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
28
 h
1358
 €
Poitiers
Cannes
Perpignan
Nice
Martorell
 Cottbus
Toulouse

Before/after (last 6 months)

-0,2
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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