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Responsiveness and guaranteed capacity for B2B logistics of composite wood outdoor solutions.
CASE STUDY

Responsiveness and guaranteed capacity for B2B logistics of composite wood outdoor solutions.

An industrial company in the composite wood sector, manufacturer of outdoor solutions, was looking for a reliable solution to ensure B2B distribution of bulky and sensitive products. Thanks to an extensive pan-European network, all seasonal flows to France and Belgium were secured, with certified vehicle availability of 99.97%. DONE Deliveries enabled rapid scaling without investment in a dedicated fleet.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of composite wood outdoor solutions; main production site in Nouvelle-Aquitaine; B2B deliveries to retailers and distributors in France and Belgium.

Volume & seasonality

Average of 22 shipments per month with peaks during March-July (+40%)

Units & packaging

Custom goods 300x150x120 cm secured with lashing straps and corner protectors, total shipment weight between 1,600 and 4,500 kg.

Delivery constraints

Fixed delivery times, tailgate, delivery with mandatory prior phone call.

Targets

Reduce transit time by over 4 hours, enable transport visibility

Objectives

Average transit shortened by 4-5 hours, shipment tracking and email notifications via done space platform, transport cost reduction by over 17%
5
 h
Cambrai→Reims transit time
100
 €
Example job price (Premium)
104
Number of shipments in 2025
98.86%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Cambrai
Reims
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
5
 h
100
 €
Cambrai
Troyes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
4
 h
482
 €
Cambrai
Angers
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
8
 h
675
 €
Cambrai
Cannes
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
31
 h
1629
 €
Cambrai
Pioltello
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
17
 h
657
 €
Cambrai
Maastricht
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
4
 h
440
 €
Reims
Troyes
Angers
Cannes
Pioltello
Maastricht
Cambrai

Before/after (last 6 months)

-0,17
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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