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Protecting technical joinery: logistics reliability for sensitive and urgent B2B flows.
CASE STUDY

Protecting technical joinery: logistics reliability for sensitive and urgent B2B flows.

A player in the renovation and repair of metal and PVC joinery, this specialist provides on-site interventions to respond to urgent calls in Occitanie and across France. Faced with the need to transport sensitive batches without damage and ensure team availability in the field, the transport provider relied on a rigorous carrier selection process and 24/7 operational tracking. Result: secure, punctual, and flexible shipments, even during demand spikes.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in the repair and renovation of aluminum, steel, and PVC joinery; on-site interventions mainly in Occitanie; logistics flows to public authorities, property managers, and companies throughout France.

Volume & seasonality

An average of 23 shipments per month with peaks during March-July (+19%)

Units & packaging

Custom goods 260x150x110 cm, secured with lashing straps and corner protectors, total weight per shipment between 1,200 and 3,700 kg.

Delivery constraints

Same-day delivery, safety rope for customs, all-risk insurance.

Targets

Trucks available on demand, eliminate delays

Objectives

Average truck availability for 99.58% of orders placed, 98.38% of shipments delivered on time, over 16% reduction in transport costs
7
 h
Saint-Alban→Limoges transit time
579
 €
Example job price (Premium)
73
Number of transports in 2025
98.38%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Alban
Limoges
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
7
 h
579
 €
Saint-Alban
Lyon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
9
 h
620
 €
Saint-Alban
Rouen
5x palette EU, 120x80 cm, 900 kg
VAN
13
 h
654
 €
Saint-Alban
Mulhouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
14
 h
435
 €
Saint-Alban
Pioltello
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
16
 h
498
 €
Saint-Alban
Eindhoven
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
19
 h
799
 €
Limoges
Lyon
Rouen
Mulhouse
Pioltello
Eindhoven
Saint-Alban

Before/after (last 6 months)

-0,1
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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