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Ensuring availability and reliability for B2B distribution of custom lighting solutions.
CASE STUDY

Ensuring availability and reliability for B2B distribution of custom lighting solutions.

A major player in the design of specialized lighting for commercial spaces, this manufacturer faces high requirements for logistics tracking and speed to supply its clients in France and Europe. Our transport team ensured continuous deliveries thanks to a vast vehicle network and a 99.97% availability rate, guaranteeing punctuality even during peak demand periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of lighting systems dedicated to retail; production and headquarters in Île-de-France; B2B distribution to retail networks and specialized installers in France, Belgium, and Switzerland.

Volume & seasonality

Average of 15 shipments per month with peaks during March–June period (+34%)

Units & packaging

EU pallets 120x80 cm, shipments of 10 pallets on average, secured with lashing straps and anti-slip mats, total weight per shipment between 1,100 and 3,200 kg.

Delivery constraints

Narrow time slots (8 a.m.–12 p.m. and 1 p.m.–5 p.m.), loading assistance, secured parking.

Targets

Eliminate delays, enable transport visibility

Objectives

99.2% of shipments delivered on time, transport tracking and email notifications on the DONE Space platform, transport cost reduction of over 8%
11
 h
Melun→Lorient transit time
1398
 €
Example job price (Premium)
103
Number of transports in 2025
99.2%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Melun
Lorient
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
11
 h
1398
 €
Melun
Tours
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
100
 €
Melun
Perpignan
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
14
 h
548
 €
Melun
Montauban
2x palette EU, 120x80 cm, 300 kg
VAN
11
 h
405
 €
Melun
Brussels
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
588
 €
Melun
 Cottbus
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
19
 h
981
 €
Lorient
Tours
Perpignan
Montauban
Brussels
 Cottbus
Melun

Before/after (last 6 months)

-0,13
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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