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Ensuring availability and responsiveness for automotive fleet management logistics.
CASE STUDY

Ensuring availability and responsiveness for automotive fleet management logistics.

A provider of outsourced fleet management needed to meet the high expectations of its automotive sector clients regarding punctuality and responsiveness, especially for planned or urgent operations across France. Our transport team met this challenge by providing reliable access to a fleet that was 99.98% available, while maintaining flexibility for scheduled or last-minute shipments, thanks to real-time tracking and proactive management at every stage.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of outsourced automotive fleet management solutions; based in Aix-en-Provence; B2B logistics operations throughout France and neighboring European markets.

Volume & seasonality

An average of 19 shipments per month, with peaks during March-July (+39%)

Units & packaging

Custom goods 320x150x130 cm secured with lashing straps and corner protectors, total shipment weight between 2,500 and 7,200 kg.

Delivery constraints

Same-day delivery, tail lift, fast proof of delivery.

Targets

Trucks available on demand, immediate access to pod/cmr

Objectives

Average truck availability at 99.67% of orders placed, all documents available on the Done Space platform, transport costs reduced by over 12%
13
 h
Martigues→Orleans transit time
741
 €
Example job price (Premium)
118
Number of transports in 2025
99.61%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Martigues
Orleans
2x palette EU, 120x80 cm, 300 kg
VAN
13
 h
741
 €
Martigues
Rodez
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
7
 h
630
 €
Martigues
Annecy
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
7
 h
412
 €
Martigues
Paris
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
13
 h
725
 €
Martigues
Bologna
8x palette EU, 120x80 cm, 5 100 kg
Porteur
26
 h
1267
 €
Martigues
Utrecht
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
22
 h
607
 €
Orleans
Rodez
Annecy
Paris
Bologna
Utrecht
Martigues

Before/after (last 6 months)

-0,08
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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